HOLIDAY CLOSING: FRIDAY JULY 3, 2015

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The Hein Company will be closed Friday, July 3rd in observance of Independence Day.

Please note: HeinOnline Phone and Live Chat Support will be unavailable. Email will be monitored.

We hope you have a great weekend. We will be back in the office Monday, July 6th.

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Holiday Closing Starting Monday, May 25, 2015

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The Hein Company will be closed Monday, May 25 in observance of Memorial Day.

Please note: HeinOnline Phone and Live Chat Support will be unavailable. Email will be monitored.

We hope you have a great holiday. We will be back in the office Tuesday, May 26.

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ACRL 2015 Recap

Company Info, HeinOnline jstanley

The Hein Company recently attended the Association of College & Research Libraries Conference in Portland, Oregon. We had a great time introducing HeinOnline to new people, sharing our recent updates and enhancements, and we even gave away a brand new bike! We are always thrilled to meet so many new people at conferences. Our goal is to provide the best customer service in our industry, and we take great pleasure in getting to know our customers in a one-on-one setting.

Below we have provided all the information that was available at our booth during the conference. This includes links to available brochures, the winner of our bike giveaway, and information about how to access a free campus wide trial to HeinOnline.

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HOLIDAY CLOSING STARTING TODAY, APRIL 3 AT 12:30 PM EST

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The Hein Company will be closing today Friday, April 3 at 12:30 PM EST.  The company will reopen Monday, April 6.

Please note: HeinOnline Phone and Live Chat Support will be unavailable these days. Email will be monitored. We hope you have a great holiday and great weekend!

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HOLIDAY CLOSING STARTING TODAY, DECEMBER 31 AT 12:30 PM EST

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The Hein Company will be closing today Wednesday, December 31 at 12:30 PM EST. We will also be closed Thursday, January 1 and Friday, January 2. The company will reopen Monday, January 5. Please note: HeinOnline Phone and Live Chat Support will be unavailable these days. Email will be monitored.

Happy New Year!

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HOLIDAY CLOSING STARTING TODAY, DECEMBER 24 AT 12:30PM EST

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The Hein Company will be closing today Wednesday, December 24 at 12:30 PM EST. We will also be closed Thursday, December 25 and Friday, December 26. The company will reopen Monday, December 29.

Please note: HeinOnline Phone and Live Chat Support will be unavailable these days. Email will be monitored.

We hope you have a great holiday and great weekend!

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Hein is now on Instagram!

Company Info jstanley

That’s right! We have started an Instagram account to continue to help you stay connected with the Hein Company (and to help us connect with you)!  Be sure to follow us for tips, fun facts, surprise contests, and a unique look into the company behind the world’s largest image based legal research database.

Visit instagram.com/wshein or search for @wshein on the Instagram App and start following us today!

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Hein’s Customer Service Announcement Issue #6, July 21, 2014

Company Info, Customer Service Update jstanley

Issue #6, July 21, 2014

 

Dear Hein Customers,

Below please find our latest customer service announcement (07-21-14) containing the most up-to-date information on several of the subscription and continuation titles, which we are proud to handle on your behalf.

William S. Hein & Co., Inc. is excited to announce two new features we have added to our website to enhance your customer service experience. First, you now have the ability to access the Customer Service Web Portal by visitingwww.wshein.com and clicking on “Customer Service Web Portal” under the Customer Support heading.

Additionally, we have implemented a LiveChat service to assist customers with account questions,

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HOLIDAY CLOSING: FRIDAY JULY 4, 2014

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The Hein Company will be closed Friday, July 4th in observance of Independence Day.

Please note: HeinOnline Phone and Live Chat Support will be unavailable. Email will be monitored.

We hope you have a great weekend. We will be back in the office Monday, July 7th.

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HOLIDAY CLOSING STARTING TODAY AT 12:30PM EST

Company Info jstanley

The Hein Company will be closing today Friday, April 18 at 12:30 PM EST. The company will reopen Monday, April 21.

Please note: HeinOnline Phone and Live Chat Support will be unavailable these days. Email will be monitored.

We hope you have a great holiday and great weekend!

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